Help! I Got a Bad Review Online!

Google My Business

Do I respond?

The short answer is yes.

With more and more people looking for new products and services online how you handle the good and the bad in the online arena is just as important (if not more) as how you handle it face to face. Information online is for the whole world to see. 

Picture of Jody Lane
By: Jody Lane |

What is SEO? How does it help Google understand a website?

SEO/Search Engine Optimisation

It’s all just ‘semantics’ I’m told.

When we ‘nit-pik’ or ‘get in to the detail’ in a discussion, that’s semantics; Googles quest for information, when it digs to very deep levels and interprets the signs and information provided to get a real sense of a websites purpose and intent. That’s semantics.

Picture of David Dennis
By: David Dennis |

Google My Business 2019 Guide: How to Optimise a Listing in 30 Minutes

Google My Business

Google My Business (GMB) is a must-have for every business. Having a GMB listing is the only requirement to appear in the three pack - the Google Maps snippets that appear in the search results page.

Picture of Ben Goh
By: Ben Goh |
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